US Platform 1: Cloud Agents Delta Backlog (IM-12334)

Incident Report for Qualys, Inc.

Resolved

This incident has been resolved.

Posted Oct 24, 2025 - 17:28 PDT

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Oct 24, 2025 - 15:17 PDT

Identified

The issue has been identified and a fix is being implemented.

Posted Oct 24, 2025 - 14:44 PDT

Investigating

Qualys Cloud Platform Operations is currently investigating an issue causing a Cloud Agents Delta Backlog. Users will notice that the latest information related to the following modules: Cloud Agent, Vulnerability Management, Asset View, and Asset Inventory will take longer than expected.

Further updates will be shared as they become available.

Ticket reference for this activity is IM-12334

Posted Oct 24, 2025 - 13:42 PDT

This incident affected: US Platform 1 (Cloud Agent (CA)).