UK Platform 1: Intermittent Login Issues (IM-11838)
Resolved
This incident has been resolved.
Posted Nov 26, 2024 - 21:21 PST
Monitoring
A fix has been implemented, and we are monitoring the results.
Posted Nov 26, 2024 - 06:12 PST
Investigating
Qualys Cloud Platform Operations is investigating an issue with intermittent login and API issues on UK Platform 1.
Further updates will be shared as they become available.
The ticket reference for this activity is IM-11838
Posted Nov 26, 2024 - 02:50 PST
This incident affected: UK Platform 1 (Global AssetView (GAV) /CyberSecurity Asset Management (CSAM), AssetView (AV), CertView (CERT), Total Cloud, Cloud Agent (CA), Container Security (CS), Continuous Monitoring (CM), Malware Detection (MD), Patch Management (PM), PCI Compliance (PCI), Policy Compliance (PC), Qualys Gateway Service (QGS), Security Assessment Questionnaire (SAQ), Threat Protection (TP), Vulnerability Management (VM), Web Application Scanning (WAS), File Integrity Monitoring (FIM), SaaS Detection and Response (SDR), Network Passive Sensor (PS), Security Configuration Assessment (SCA), Out-of-Band Configuration Assessment (OCA), VMDR Mobile, Unified Dashboard (UD), Endpoint Detection and Response (EDR), Connector Centralization, Custom Assessment and Remediation (CAR), Qualys Flow (QFLOW), VMDR OT).