KSA Platform 01: Intermittent login issue (IM-11918)
Incident Report for Qualys, Inc.
Resolved
This incident has been resolved.
Posted Feb 05, 2025 - 10:06 PST
Monitoring
A fix has been implemented, and we are monitoring the results.
Posted Feb 04, 2025 - 05:40 PST
Investigating
Qualys Cloud Platform Operations is currently investigating an issue causing intermittent login issues in the KSA Platform 01.
Further updates will be shared as they become available.

The ticket reference for this activity is IM-11918.
Posted Feb 04, 2025 - 01:55 PST
This incident affected: KSA Platform 1 (Global AssetView (GAV) /CyberSecurity Asset Management (CSAM), AssetView (AV), CertView (CERT), Cloud Agent (CA), Total Cloud, Container Security (CS), File Integrity Monitoring (FIM), Patch Management (PM), PCI Compliance (PCI), Policy Compliance (PC), Qualys Gateway Service (QGS), Security Assessment Questionnaire (SAQ), VMDR Mobile, Threat Protection (TP), Vulnerability Management (VM), Web Application Scanning (WAS), Custom Assessment and Remediation (CAR), Unified Dashboard (UD), Connector Centralization, Qualys Flow (QFLOW), Network Passive Sensor (PS), VMDR OT, Endpoint Detection and Response (EDR), SaaS Detection and Response (SDR)).