US Platform 1: Lag observed on VM scan events (IM-12823)

Incident Report for Qualys, Inc.

Identified

The issue has been identified and a fix is being implemented.
Posted Aug 19, 2026 - 16:10 PDT

Investigating

We are currently investigating this issue.
Posted Aug 18, 2026 - 19:50 PDT

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Aug 18, 2026 - 13:49 PDT

Investigating

We are currently investigating this issue.
Posted Aug 18, 2026 - 06:11 PDT

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Aug 18, 2026 - 01:49 PDT

Identified

The issue has been identified and a fix is being implemented.
Posted Aug 18, 2026 - 00:15 PDT

Investigating

Qualys Cloud Operations team is currently investigating an issue since lag observed on VM scan events. Scans are getting finished but not processed and is having an impact only on VM.

Further details will be provided as they become available.

The ticket reference for this incident is IM-12823.
Posted Aug 17, 2026 - 23:41 PDT
This incident affects: US Platform 1 (Vulnerability Management (VM)).