US Platform 2 : Cloud Agent Activation Error (IM-11697)

Incident Report for Qualys, Inc.

Resolved

This incident has been resolved.

Posted Aug 02, 2024 - 12:44 PDT

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Aug 02, 2024 - 10:40 PDT

Investigating

Qualys Cloud Platform Operations is investigating an issue causing Cloud Agents to not properly activate within the Cloud Agent UI and API. At this time, VM, PC and FIM module activations have been reported to be impacted. The ticket reference for this activity is IM-11697.

Posted Aug 02, 2024 - 08:35 PDT

This incident affected: US Platform 2 (Cloud Agent (CA)).