US Platform 3: Container Security (CS) Users may experience a delay in scan processing for containers [IM-12886]

Incident Report for Qualys, Inc.

Resolved

This incident has been resolved.

Posted Oct 06, 2026 - 12:24 PDT

Update

A fix has been implemented and we are monitoring the results.

Posted Oct 06, 2026 - 08:44 PDT

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Oct 06, 2026 - 08:42 PDT

Identified

The issue has been identified and a fix is being implemented.

Posted Oct 06, 2026 - 07:25 PDT

Investigating

Qualys Cloud Platform Operations is currently investigating an issue on US Platform 3 where the users may experience a delay in scan processing for containers.

Further updates will be shared as they become available.

Ticket Reference for this incident: IM-12886.

Posted Oct 05, 2026 - 20:14 PDT

This incident affected: US Platform 3 (Container Security (CS)).