EU Platform 03: Slowness during Login (IM-12681)

Incident Report for Qualys, Inc.

Resolved

This incident has been resolved.

Posted Jun 01, 2026 - 04:27 PDT

Monitoring

A fix has been implemented and we are monitoring the results.

Posted May 31, 2026 - 14:16 PDT

Update

We are continuing to investigate this issue.

Posted May 31, 2026 - 05:23 PDT

Investigating

The Qualys Cloud Platform Operations team is currently investigating an issue affecting the Qualys EU Platform 3. As a result, customers may experience slow performance when logging into Qualysguard FO, and the VMDR dashboard may take longer to load.

Posted May 31, 2026 - 05:22 PDT

This incident affected: EU Platform 3 (Vulnerability Management (VM)).