Resolved
This incident has been resolved.
Posted Dec 04, 2025 - 02:10 PST
Monitoring
A fix has been implemented and we are monitoring the results.
Posted Dec 04, 2025 - 00:48 PST
Investigating
UK Platform 1 is currently experiencing an issue with the Qualys API and UI login. The Qualys Cloud Platform Operations team is actively investigating the API and login issue. Further updates will be shared as they become available.
The ticket reference for this incident is IM-12412.
Posted Dec 04, 2025 - 00:31 PST
This incident affected: UK Platform 1 (Global AssetView (GAV) /CyberSecurity Asset Management (CSAM), AssetView (AV), CertView (CERT), Total Cloud, Cloud Agent (CA), Container Security (CS), Continuous Monitoring (CM), Malware Detection (MD), Patch Management (PM), PCI Compliance (PCI), Policy Audit (PA), Qualys Gateway Service (QGS), Security Assessment Questionnaire (SAQ), Threat Protection (TP), Vulnerability Management (VM), Web Application Scanning (WAS), File Integrity Monitoring (FIM), SaaS Detection and Response (SDR), Network Passive Sensor (PS), Security Configuration Assessment (SCA), Out-of-Band Configuration Assessment (OCA), VMDR Mobile, Unified Dashboard (UD), Endpoint Detection and Response (EDR), Connector Centralization, Custom Assessment and Remediation (CAR), Qualys Flow (QFLOW), VMDR OT, Enterprise TruRisk Management (ETM)).