Qualys Cloud Platform Operations has taken corrective action and is now monitoring the issue causing an indexing delay on the Qualys US Platform 1. Users will notice that information will take longer than expected time to be visible within AssetView, VM Dashboard, and Cloud Agent UI.
Further updates will be shared as they become available.
Ticket Reference for this incident: IM-6783.
Posted Jul 16, 2021 - 15:25 PDT
Identified
Qualys Cloud Platform Operations has identified the issue causing an indexing delay on the Qualys US Platform 1 and a fix is being implemented. Users will notice that information will take longer than expected time to be visible within AssetView, VM Dashboard, and Cloud Agent UI. Further updates will be shared as they become available. Ticket Reference for this incident: IM-6783.
Posted Jul 15, 2021 - 13:33 PDT
Investigating
Qualys Cloud Platform Operations is currently investigating an issue on US Platform 1 that is causing an indexing delay. Users will notice that information will take longer than expected time to be visible within AssetView, VM Dashboard, and Cloud Agent UI. Further updates will be shared as they become available.
Ticket Reference for this incident: IM-6783.
Posted Jul 14, 2021 - 20:23 PDT
This incident affected: US Platform 1 (AssetView (AV), Cloud Agent (CA)).