AE Platform 1: Degraded Performance in CertView, CloudView and PM Modules UI causing Slowness (IM-5878)

Incident Report for Qualys, Inc.

Resolved

This incident has been resolved.

Posted Apr 13, 2021 - 00:57 PDT

Monitoring

Qualys Cloud Platform Operations has implemented a fix for the issue causing Qualys UI module slowness. We are monitoring the issue till resolution. Further updates will be shared as they become available.
Ticket reference for this Incident: IM-5878

Posted Apr 12, 2021 - 18:13 PDT

Investigating

Qualys Cloud Platform Operations are investigating an issue that is causing UI module slowness issue across several modules: CertView, Cloud View, and Patch Management. Users may be unable to access these modules. Further updates will be shared as they become available.
Ticket reference for this Incident: IM-5878

Posted Apr 12, 2021 - 17:11 PDT

This incident affected: AE Platform 1 (CertView (CERT), Total Cloud, Patch Management (PM)).