EU Platform 2: Delay in VM Scan Processing [IM-12811]

Incident Report for Qualys, Inc.

Identified

The issue has been identified and a fix is being implemented.

Posted Aug 07, 2026 - 04:47 PDT

Investigating

Qualys Cloud Platform Operations is currently investigating an issue causing a delay in VM scan processing in the EU Platform 2. Some users will notice a delay in the time it takes for data captured via VM scans to become available in the UI.

Further updates will be shared as they become available.

The ticket reference for this incident is IM-12811

Posted Aug 07, 2026 - 03:36 PDT

This incident affects: EU Platform 2 (Vulnerability Management (VM)).