US Platform 1: UI is intermittently inaccessible (IM-12724)

Incident Report for Qualys, Inc.

Resolved

This incident has been resolved.

Posted Jun 23, 2026 - 00:36 PDT

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Jun 22, 2026 - 22:43 PDT

Update

We are continuing to investigate this issue.

Posted Jun 22, 2026 - 22:37 PDT

Investigating

Qualys Cloud Platform Operations is currently investigating an issue affecting the US Platform 1 VMUI, which is causing continuous inaccessibility for users. VM scan and API services remain operational and are not impacted. Further updates will be shared as they become available.

Ticket reference for this activity: IM-12724

Posted Jun 22, 2026 - 22:22 PDT

This incident affected: US Platform 1 (Vulnerability Management (VM)).