IN Cloud Platform 1: Portal Applications Unavailable (IM-3149)

Incident Report for Qualys, Inc.

Resolved

This incident has been resolved.

Posted Jan 09, 2020 - 01:41 PST

Monitoring

Qualys Cloud Platform team has identified the issue and the fix has been applied. We will continue to monitor the issue.

Posted Jan 08, 2020 - 11:10 PST

Investigating

Qualys Cloud Platform Operations is currently investigating an issue causing Portal Applications on IN Platform 1 to be unavailable. Further updates will be shared as they become available.

Posted Jan 08, 2020 - 11:05 PST

This incident affected: IN Platform 1 (Global AssetView (GAV) /CyberSecurity Asset Management (CSAM), AssetView (AV), Cloud Agent (CA), CertView (CERT), Total Cloud, Container Security (CS), Continuous Monitoring (CM), File Integrity Monitoring (FIM), Malware Detection (MD), Out-of-Band Configuration Assessment (OCA), Network Passive Sensor (PS), Patch Management (PM), Qualys Gateway Service (QGS), Security Assessment Questionnaire (SAQ), Security Configuration Assessment (SCA), Threat Protection (TP), Web Application Scanning (WAS)).