Resolved
This incident has been resolved.
Posted Jan 21, 2026 - 09:21 PST
Monitoring
A fix has been implemented and we are monitoring the results.
Posted Jan 21, 2026 - 06:55 PST
Investigating
The Qualys Cloud Platform Operations team is currently investigating an issue affecting the Qualys EU Platform 2. As a result, customers may experience slow performance when logging into Qualysguard FO, and the dashboard may take longer to load. Please note that there is no impact on scan processing or API functionality.
Further updates will be provided as they become available.
Posted Jan 21, 2026 - 05:49 PST
This incident affected: EU Platform 2 (Global AssetView (GAV) /CyberSecurity Asset Management (CSAM), AssetView (AV), CertView (CERT), Cloud Agent (CA), Total Cloud, Container Security (CS), Continuous Monitoring (CM), Endpoint Detection and Response (EDR), File Integrity Monitoring (FIM), Malware Detection (MD), Out-of-Band Configuration Assessment (OCA), Network Passive Sensor (PS), Patch Management (PM), PCI Compliance (PCI), Policy Audit (PA), Qualys Gateway Service (QGS), SaaS Detection and Response (SDR), Security Assessment Questionnaire (SAQ), Security Configuration Assessment (SCA), VMDR Mobile, Threat Protection (TP), Vulnerability Management (VM), Web Application Scanning (WAS), Unified Dashboard (UD), Connector Centralization, Custom Assessment and Remediation (CAR), Qualys Flow (QFLOW), VMDR OT, Enterprise TruRisk Management (ETM), Total AI).