US Platform 2: CertView Scan status as Waiting for results (IM-5078)

Incident Report for Qualys, Inc.

Resolved

This incident has been resolved.

Posted Jan 07, 2021 - 19:23 PST

Monitoring

Qualys Cloud Platform Operations are continuing to monitor an issue causing CertView Scan status as waiting for results in the certview tab even though the scan is completed on US Platform 2. The delay for scan results availability in the certview tab will be reduced as time progresses.

Further updates will be shared as they become available.

Posted Jan 07, 2021 - 13:59 PST

Investigating

Qualys Cloud Platform Operations is currently investigating an issue causing CertView Scan status as waiting for results in the certview tab eventhough the scan is completed on US Platform 2.

Further updates will be shared as they become available.

Posted Jan 07, 2021 - 10:12 PST

This incident affected: US Platform 2 (CertView (CERT)).