UK Platform 1,EU Platform 1&EU Platform 2: Multiple software(s) are being displaying incorrect name (IM-12491)

Incident Report for Qualys, Inc.

Update

We are continuing to work on a fix for this issue.

Posted Feb 05, 2026 - 19:47 PST

Update

We are continuing to work on a fix for this issue.

Posted Feb 05, 2026 - 19:45 PST

Identified

The issue has been identified and a fix is being implemented.

Posted Feb 05, 2026 - 07:11 PST

Investigating

Qualys Cloud Operations is currently investigating an issue where Multiple software(s) are displaying an incorrect name. Further updates will be shared as they become available.
The ticket reference for this incident is IM-12491.

Posted Feb 05, 2026 - 02:45 PST

This incident affects: EU Platform 1 (Global AssetView (GAV) /CyberSecurity Asset Management (CSAM)), EU Platform 2 (Global AssetView (GAV) /CyberSecurity Asset Management (CSAM)), and UK Platform 1 (Global AssetView (GAV) /CyberSecurity Asset Management (CSAM)).