UK Platform 1: Slowness while Logging into the UI (IM-11650)

Incident Report for Qualys, Inc.

Resolved

This incident has been resolved.
Posted Jun 27, 2024 - 08:29 PDT

Update

Qualys Cloud Platform Operations is currently investigating an an issue causing slowness during login on Qualys UK Platform 1.

Further updates will be shared as they become available.

The ticket reference for this activity is IM-11650.
Posted Jun 27, 2024 - 08:20 PDT

Investigating

Qualys Cloud Platform Operations is currently investigating an an issue causing slowness during login on Qualys UK Platform 1.

Further updates will be shared as they become available.

The ticket reference for this activity is IM-11650.
Posted Jun 27, 2024 - 08:16 PDT
This incident affected: UK Platform 1 (Global AssetView (GAV) /CyberSecurity Asset Management (CSAM), AssetView (AV), CertView (CERT), Total Cloud, Cloud Agent (CA), Container Security (CS), Continuous Monitoring (CM), Malware Detection (MD), Patch Management (PM), PCI Compliance (PCI), Policy Audit / Policy Compliance (PA / PC), Qualys Gateway Service (QGS), Security Assessment Questionnaire (SAQ), Threat Protection (TP), Vulnerability Management (VM), Web Application Scanning (WAS), File Integrity Monitoring (FIM), SaaS Detection and Response (SDR), Network Passive Sensor (PS), Security Configuration Assessment (SCA), Out-of-Band Configuration Assessment (OCA), VMDR Mobile, Unified Dashboard (UD), Endpoint Detection and Response (EDR), Connector Centralization, Custom Assessment and Remediation (CAR), Qualys Flow (QFLOW), VMDR OT).