A fix has been implemented and we are monitoring the results.
Posted Oct 03, 2019 - 22:46 PDT
Investigating
Qualys Cloud Platform Operations is currently investigating an issue causing the US Platform 1 UI to be inaccessible. Further updates will be shared as they become available.
Posted Oct 03, 2019 - 21:50 PDT
This incident affected: US Platform 1 (Global AssetView (GAV) /CyberSecurity Asset Management (CSAM), AssetView (AV), Cloud Agent (CA), Total Cloud, Container Security (CS), Continuous Monitoring (CM), File Integrity Monitoring (FIM), Indication of Compromise (IOC), Malware Detection (MD), Out-of-Band Configuration Assessment (OCA), Network Passive Sensor (PS), Patch Management (PM), PCI Compliance (PCI), Policy Compliance (PC), Qualys Gateway Service (QGS), Security Assessment Questionnaire (SAQ), Security Configuration Assessment (SCA), Threat Protection (TP), Vulnerability Management (VM), Web Application Firewall (WAF), Web Application Scanning (WAS)) and US Platform 4 (Cloud Agent (CA)).