All SCP Platform: VMDR Dashboard intermittently Getting "Application Crashed" - (IM-12150)

Incident Report for Qualys, Inc.

Resolved

This incident has been resolved.

Posted Jun 14, 2025 - 11:18 PDT

Update

We are continuing to monitor for any further issues.

Posted Jun 14, 2025 - 03:05 PDT

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Jun 13, 2025 - 19:00 PDT

Identified

The issue has been identified and a fix is being implemented.

Posted Jun 13, 2025 - 11:13 PDT

Investigating

We are currently investigating this issue.

Posted Jun 13, 2025 - 09:18 PDT

This incident affected: AU Platform 1 (Vulnerability Management (VM)), UK Platform 1 (Vulnerability Management (VM)), KSA Platform 1 (Vulnerability Management (VM)), AE Platform 1 (Vulnerability Management (VM)), CA Platform 1 (Vulnerability Management (VM)), US Platform 4 (Vulnerability Management (VM)), IN Platform 1 (Vulnerability Management (VM)), EU Platform 1 (Vulnerability Management (VM)), EU Platform 3 (Vulnerability Management (VM)), US Platform 1 (Vulnerability Management (VM)), US Platform 2 (Vulnerability Management (VM)), US Platform 3 (Vulnerability Management (VM)), and EU Platform 2 (Vulnerability Management (VM)).