Resolved
This incident has been resolved.
Posted Jun 06, 2025 - 21:35 PDT
Monitoring
A fix has been implemented and we are monitoring the results.
Posted Jun 06, 2025 - 20:45 PDT
Update
A fix has been implemented and we are monitoring the results.
Posted Jun 06, 2025 - 20:44 PDT
Investigating
Qualys Cloud Platform Operations is currently investigating an issue with all the modules on US Platform 2.
Further updates will be provided as they become available.
Ticket reference for this Incident: IM-12140
Posted Jun 06, 2025 - 20:18 PDT
This incident affected: US Platform 2 (Global AssetView (GAV) /CyberSecurity Asset Management (CSAM), AssetView (AV), CertView (CERT), Cloud Agent (CA), Total Cloud, Container Security (CS), Continuous Monitoring (CM), Endpoint Detection and Response (EDR), File Integrity Monitoring (FIM), Malware Detection (MD), Out-of-Band Configuration Assessment (OCA), Network Passive Sensor (PS), Patch Management (PM), PCI Compliance (PCI), Policy Audit / Policy Compliance (PA / PC), Qualys Gateway Service (QGS), Security Assessment Questionnaire (SAQ), Security Configuration Assessment (SCA), VMDR Mobile, Threat Protection (TP), Vulnerability Management (VM), Web Application Scanning (WAS), SaaS Detection and Response (SDR), Custom Assessment and Remediation (CAR), Unified Dashboard (UD), Connector Centralization, Qualys Flow (QFLOW), VMDR OT, Enterprise TruRisk Management (ETM), TotalAI).