US Platform 2: CS Sensors Going Into Unknown Status (IM-11982)

Incident Report for Qualys, Inc.

Resolved

This incident has been resolved.

Posted Mar 14, 2025 - 11:55 PDT

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Mar 14, 2025 - 11:16 PDT

Identified

The issue has been identified and a fix is being implemented.

Posted Mar 14, 2025 - 10:03 PDT

Investigating

Qualys Cloud Platform Operations is investigating an issue that is causing CS sensors to show an unknown status in the UI. The scanning and other part is good only sensor status will be delayed on UI. Further updates will be shared as they become available.

Posted Mar 14, 2025 - 09:55 PDT

This incident affected: US Platform 2 (Container Security (CS)).