US Platform 1: Delay in VM Scan Processing [IM-12413]

Incident Report for Qualys, Inc.

Resolved

This incident has been resolved.

Posted Dec 07, 2025 - 19:43 PST

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Dec 06, 2025 - 04:46 PST

Investigating

Qualys Cloud Platform Operations is currently investigating an issue causing a delay in VM scan processing. Some users will notice a delay in the time it takes data captured via VM scans to become available in the UI and Reports.

Further updates will be shared as they become available.

The ticket reference for this incident is IM-12413

Posted Dec 05, 2025 - 17:50 PST

This incident affected: US Platform 1 (Vulnerability Management (VM)).