A fix has been implemented and we are monitoring the results.
Posted Jul 17, 2019 - 07:51 PDT
Update
The Qualys Cloud Platform Operations continues to work on this issue. The backlog is largely reduced.Further updates will be provided as they become available.
Posted Jul 17, 2019 - 06:12 PDT
Identified
The Qualys Cloud Platform Operations continues to work on this issue. The backlog is largely reduced. Further updates will be provided as they become available.
Posted Jul 16, 2019 - 20:46 PDT
Investigating
Qualys Cloud Platform Operations is observing a delay in VM/PC scan and Agent scan data from VM/PC application to be synced with Portal applications. This would impact current data being shown in the Portal applications and Widgets/Elastic search. Further updates will be shared as they become available.
Posted Jul 16, 2019 - 09:38 PDT
This incident affected: US Platform 1 (AssetView (AV), Cloud Agent (CA), Threat Protection (TP)).