Qualys Cloud Platform Operations has identified the issue where users would see an error while launching a scan and a fix has been implemented. We are monitoring the results. Further updates will be shared as they become available.
Posted Nov 17, 2020 - 08:09 PST
Investigating
Qualys Cloud Platform Operations is currently investigating an issue where users would see an error while launching a scan: "Unable to communicate with Scanner Services. Please try again later." Further updates will be shared as they become available.
The ticket reference for this activity is IM-4778.