US Platform 1: VM Scan Processing Delay (IM-12356)

Incident Report for Qualys, Inc.

Resolved

This incident has been resolved.

Posted Nov 04, 2025 - 00:31 PST

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Nov 03, 2025 - 17:13 PST

Investigating

Qualys Cloud Platform Operations is currently investigating an issue with vm-scan event lag.
Some users will notice delays in VM Scan processing.
Further updates will be shared as they become available.
The ticket reference for this incident is IM-12356

Posted Nov 03, 2025 - 12:23 PST

This incident affected: US Platform 1 (Vulnerability Management (VM)).