EU Platform 2: Multiple services are impacted [IM-12752]

Incident Report for Qualys, Inc.

Resolved

This incident has been resolved.

Posted Jul 09, 2026 - 07:15 PDT

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Jul 08, 2026 - 21:29 PDT

Investigating

Qualys Cloud Platform Operations is currently investigating an issue affecting Qualys EU Platform 2, where multiple services are impacted including CAUI, CertView, Total Cloud, File Integrity Monitoring, Container Security, Connector, Qualys flow. Users might notice degraded performance while access the modules.

Further updates will be shared as they become available.

For reference, the ticket number for this incident is IM-12752.

Posted Jul 08, 2026 - 21:16 PDT

This incident affected: EU Platform 2 (CertView (CERT), Cloud Agent (CA), Total Cloud, Container Security (CS), File Integrity Monitoring (FIM), Connector Centralization, Qualys Flow (QFLOW)).