US Platform 1 - API and UI is currently unavailable
Incident Report for Qualys, Inc.
Resolved
This incident has been resolved.
Posted May 04, 2018 - 19:17 PDT
Monitoring
Qualys Operations has identified that the underlining cause has resolved itself. At this time, both the UI and API are available, and is being monitored.
Posted May 04, 2018 - 16:25 PDT
Identified
Qualys Operations has identified the issue, and corrective action is currently underway.
Posted May 04, 2018 - 16:06 PDT
Investigating
Qualys Operations has been alerted that US Platform 1 is currently experiencing errors from the UI of Vulnerability Management / Policy Compliance, and logins are failing. An investigation is underway to identify and resolve the issue as soon as possible. Updates to follow.
Posted May 04, 2018 - 15:51 PDT
This incident affected: US Platform 1 (Policy Compliance (PC), Vulnerability Management (VM)).