All Platforms: PCI scan results sharing from VM to PCI module getting failed

Incident Report for Qualys, Inc.

Resolved

This incident has been resolved.

Posted Apr 08, 2019 - 01:16 PDT

Identified

Qualys Cloud Operations team has identified the issue and we are working on the FIX. In the meanwhile, please contact Qualys support from https://www.qualys.com/forms/contact-support/ for a quick workaround, which would allow customers to share the scan results with the PCI module.

Posted Apr 05, 2019 - 04:29 PDT

Investigating

Qualys Cloud Operations team is currently investigating an issue which is causing PCI scan results sharing from VM to PCI module to fail. Further updates will be shared as they become available.

Posted Apr 05, 2019 - 04:27 PDT

This incident affected: EU Platform 1 (PCI Compliance (PCI)), IN Platform 1 (PCI Compliance (PCI)), US Platform 1 (PCI Compliance (PCI)), US Platform 2 (PCI Compliance (PCI)), US Platform 3 (PCI Compliance (PCI)), and EU Platform 2 (PCI Compliance (PCI)).