US Platform 3: Some of the VM/PC Scans are in Queued status.

Incident Report for Qualys, Inc.

Resolved

This incident has been resolved.

Posted Oct 10, 2018 - 01:04 PDT

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Oct 09, 2018 - 14:57 PDT

Identified

Qualys Cloud Platform Operations has identified the issue, and has taken corrective action. The backlog of VM/PC Scans halted in Queued status is dropping. Further updates will be shared as they become

Posted Oct 09, 2018 - 02:52 PDT

Investigating

Qualys Cloud Platform Operations is currently investigating an issue causing VM/PC Scans to remain in Queued status, when they are actually running OR Finished.Further updates will be shared as they become available.

Posted Oct 08, 2018 - 09:10 PDT

This incident affected: US Platform 3 (Policy Compliance (PC), Vulnerability Management (VM)).