US Platform 3: Vulnerability Management UI unavailable using VIP 2FA

Incident Report for Qualys, Inc.

Resolved

This incident has been resolved.

Posted Sep 26, 2019 - 11:09 PDT

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Sep 26, 2019 - 07:53 PDT

Identified

The issue has been identified and a fix is being implemented.

Posted Sep 26, 2019 - 07:36 PDT

Investigating

Qualys Cloud Platform Operations is investigating an issue that is causing users not able to access the Qualys Cloud Platform when using VIP 2-Factor Authentication. Further updates will be provided as they become available.

Posted Sep 26, 2019 - 07:32 PDT

This incident affected: US Platform 3 (Vulnerability Management (VM)).