Qualys Cloud Platform Operations has implemented corrective action and are seeing improvements in Asset Inventory processing. We will continue to monitor this incident through resolution. Further updates will be shared as they become available.
Ticket reference for this incident: IM-4850
Posted Dec 02, 2020 - 03:54 PST
Monitoring
Qualys Cloud Platform Operations has implemented corrective action and are seeing improvements in Asset Inventory processing. The team will continue to monitor this incident through resolution. Further updates will be shared as they become available.
Posted Dec 01, 2020 - 13:53 PST
Update
Qualys Cloud Platform Operations has identified the issue causing delayed processing of data in the Asset Inventory module and a fix is being implemented. Users will see delays in the latest events being available in the UI for this module. Further updates will be provided as they become available. Ticket reference for this incident: IM-4850
Posted Dec 01, 2020 - 05:07 PST
Identified
Qualys Cloud Platform Operations has identified the issue causing delayed processing of data in the Asset Inventory module. Users will see delays in the latest events being available in the UI for this module. Further updates will be provided as they become available. Ticket reference for this incident: IM-4850
Posted Nov 30, 2020 - 18:05 PST
Investigating
Qualys Cloud Platform Operations is currently investigating an issue causing delays in Asset Inventory events processing. Users will see delays in the latest events being available in the UI for this module. Further updates will be provided as they become available.
Ticket reference for this incident: IM-4850
Posted Nov 30, 2020 - 03:38 PST
This incident affected: US Platform 3 (Global AssetView (GAV) /CyberSecurity Asset Management (CSAM)).