Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted May 12, 2016 - 12:01 PDT
Scheduled
Qualys regularly upgrades the Qualys Cloud Platforms for capacity expansion and maintenance purposes. We are implementing an upgrade that will allow Qualys to apply database and network enhancements to EU Platform 1. This upgrade will happen on May 12th 2016 and requires a 12-hour downtime starting at 19:00 UTC and ending at 07:00 UTC the next day.
The administrative UI and API of the Qualys services on EU Platform 1 will be unavailable during this maintenance window. This includes:
The following services will not be impacted by this maintenance window:
Scans which are running when the maintenance begins will still run to completion. The scan results will be processed once the platform is back online. Scans which are scheduled to launch after the downtime begins will not launch until the maintenance is complete. If they are set to Pause/Cancel after a certain time that will still be honored. It is not possible to manually pause/cancel a scan during the downtime. If you have strict scan windows, please insure that your schedule is configured to Pause/Cancel as required.
Web Application Firewall sensors.
SECURE Seal logo and verification.
Qualys PCI Compliance Scanning (PCI)
If you have any questions regarding this maintenance, please contact Qualys Customer Support .
We thank you for your continued support and look forward to your feedback.
Posted Apr 11, 2016 - 12:52 PDT
This scheduled maintenance affected: EU Platform 1 (AssetView (AV), Cloud Agent (CA), Continuous Monitoring (CM), Malware Detection (MD), Policy Compliance (PC), Vulnerability Management (VM), Web Application Firewall (WAF), Web Application Scanning (WAS)).