Qualys Cloud Platform Operations continues to monitor the indexing delay on US Cloud Platform 2. The delay is on a reducing trend. Users will notice that information available in the VM module will take longer than expected time to be visible within Asset View, Cloud Agent, etc. Further updates will be shared as they become available.
Posted Dec 10, 2019 - 19:18 PST
Monitoring
A fix has been implemented and we are monitoring the results.
Posted Dec 10, 2019 - 06:40 PST
Update
Qualys Cloud Platform Operations continues to investigate an issue on US Cloud Platform 2 that is causing an indexing delay of 3-4 hours. Users will notice that information available in the VM module will take a longer than expected time to be visible within Asset View, Cloud Agent, etc. Further updates will be shared as they become available.
Posted Dec 09, 2019 - 19:36 PST
Investigating
Qualys Cloud Platform Operations is currently investigating an issue on US Platform 2 that is causing an indexing delay of 3-4 hours. Users will notice that information available in the VM module will take a longer than expected time to be visible within AssetView, Cloud Agent, etc. Further updates will be shared as they become available.
Posted Dec 08, 2019 - 22:25 PST
This incident affected: US Platform 2 (AssetView (AV), Cloud Agent (CA)).