EU Platform 2: Cloud Agent VM/PC Chirp backlog (IM-7318)
Incident Report for Qualys, Inc.
Resolved
This incident has been resolved.
Posted Sep 08, 2021 - 17:41 PDT
Update
Qualys Cloud Platform Operations is continuing to monitor the issue causing delays with Cloud Agent processing. The lag is on a reducing trend. Users will notice delays in VM and PC scan data for agent-tracked assets.
Further updates will be shared as they become available.
Ticket reference for this activity is IM-7318
Posted Sep 08, 2021 - 16:20 PDT
Monitoring
Qualys Cloud Platform Operations has implemented a fix for the issue causing delays with Cloud Agent processing. The lag is on a reducing trend. Users will notice delays in VM and PC scan data for agent-tracked assets.
Further updates will be shared as they become available.
Ticket reference for this activity is IM-7318
Posted Sep 08, 2021 - 10:28 PDT
Investigating
Qualys Cloud Platform Operations is currently investigating an issue causing delays with Cloud Agent processing. Users will get delayed VM and PC scan data. Further updates will be shared as they become available.
Ticket reference for this activity is IM-7318.
Posted Sep 08, 2021 - 07:16 PDT
This incident affected: EU Platform 2 (AssetView (AV), Cloud Agent (CA), Policy Compliance (PC), Vulnerability Management (VM)).