Qualys Engineering has released a patch in production to prevent this issue from repeat occurrences.
Posted Jul 01, 2019 - 22:28 PDT
Qualys Engineering has created a fix for the issue and the patch is currently being staged and deployed to production in a staggered fashion to impacted platforms.
Posted Jun 27, 2019 - 13:54 PDT
Qualys Engineering has developed the fix and is current with QA to complete regression testing. Further updates will be shared as they become available.
Posted Jun 26, 2019 - 22:54 PDT
Qualys Engineering has identified the issue and are currently working to create and test a fix to prevent this issue from repeat occurrences.
Posted Jun 26, 2019 - 10:30 PDT
Qualys Engineering is currently investigating and is aware that trending data within AssetView//Threat Protect widgets associated with the date of the Qualys Cloud Platform 2.39 deployment is not accurate, displaying a spike in the graph. There is an active investigation ongoing to understand the root cause. Further updates will be shared as they become available.
This is impacting US Platform 1, US Platform 2, and EU Platform 1 based on deployment dates below: