Qualys Cloud Platform Operations has implemented a fix for the issue causing performance degradation in AI, AV, VM Dashboard, and CAUI module on Qualys US Platform 2 and we are continuing to monitor the results. Some users may notice that VM and PC data is taking longer than expected time to be visible within AssetView, VM Dashboard, and Cloud Agent UI. Further updates will be shared as they become available. Ticket Reference for this incident: IM-5844
Posted Apr 09, 2021 - 17:06 PDT
Monitoring
Qualys Cloud Platform Operations has implemented a fix for the issue causing performance degradation in AI, AV, VM Dashboard, and CAUI module on Qualys US Platform 2 and we are monitoring the results. Some users may notice that VM and PC data is taking longer than expected time to be visible within AssetView, VM Dashboard, and Cloud Agent UI. Further updates will be shared as they become available. Ticket Reference for this incident: IM-5844
Posted Apr 09, 2021 - 05:47 PDT
Investigating
Qualys Cloud Platform Operations is currently investigating an issue causing performance degradation in AV, VM Dashboard, and CAUI module on Qualys US Platform 2. Some users may notice that VM and PC data is taking longer than expected time to be visible within AssetView, VM Dashboard, and Cloud Agent UI. Further updates will be shared as they become available. Ticket Reference for this incident: IM-5844
Posted Apr 08, 2021 - 17:58 PDT
This incident affected: US Platform 2 (Global AssetView (GAV) /CyberSecurity Asset Management (CSAM), AssetView (AV), Cloud Agent (CA)).