US Platform 2: Some of the consultant accounts unable to Switch to VM from AV in Console

Incident Report for Qualys, Inc.

Resolved

This incident has been resolved.

Posted Apr 16, 2018 - 12:52 PDT

Identified

Qualys Cloud Platform Operations has identified the issue that is causing some of the consultant accounts unable to Switch to VM from AV in Console. We are working on deploying a HOTFIX. Further updates will be shared hourly until resolution.

Posted Apr 16, 2018 - 12:07 PDT

Investigating

Qualys Cloud Platform Operations is currently investigating an issue that is causing some of the consultant accounts unable to Switch to VM from AV in Console. Further updates will be shared hourly until resolution.

Posted Apr 16, 2018 - 11:17 PDT