US Platform 2: While switching from VM/PC module, users are unable to access Portal Apps.

Incident Report for Qualys, Inc.

Resolved

This incident has been resolved. All the portal apps are now accessible.

Posted Jun 29, 2018 - 11:07 PDT

Monitoring

This issue has been resolved and currently under monitoring.

Posted Jun 29, 2018 - 10:41 PDT

Investigating

While switching from VM/PC module, users are unable to access Portal Apps. Qualys Cloud Platform Operations is investigating the issue. Further updates will be provided as they become available.

Posted Jun 29, 2018 - 09:50 PDT

This incident affected: US Platform 2 (AssetView (AV), CertView (CERT), Cloud Agent (CA), Container Security (CS), Continuous Monitoring (CM), File Integrity Monitoring (FIM), Indication of Compromise (IOC), Malware Detection (MD), PCI Compliance (PCI), Security Assessment Questionnaire (SAQ), Security Configuration Assessment (SCA), Threat Protection (TP), Web Application Firewall (WAF), Web Application Scanning (WAS)).