US Platform 1 - VM/PC Scans are displaying incorrect status in the UI
Incident Report for Qualys, Inc.
Resolved
This incident has been resolved.
Posted Jun 21, 2018 - 14:21 PDT
Identified
Qualys Cloud Platform Operations has identified the issue and a fix has been implemented. Further updates will be provided as they become available.
Posted Jun 21, 2018 - 08:32 PDT
Update
We are continuing to investigate this issue.
Posted Jun 21, 2018 - 03:09 PDT
Investigating
Vulnerability Management and Policy Compliance scans are currently experiencing delays in transitioning their status to reflect their current state. This behavior will have the effect of scans appearing to be “stuck” in Queued state, when they are actually running/finished. Qualys Team is investigating what is causing this, further updates will be shared as soon as they become available.
Posted Jun 21, 2018 - 02:13 PDT
This incident affected: US Platform 1 (Policy Compliance (PC), Vulnerability Management (VM)).
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