US Platform 2: Some of the External VM/PC/WAS Scans are launching with a delay.

Incident Report for Qualys, Inc.

Resolved

This incident has been resolved.

Posted Apr 18, 2018 - 22:32 PDT

Monitoring

A fix has been implemented and we are monitoring the results.Further updates will be shared as they become available.

Posted Apr 18, 2018 - 18:30 PDT

Identified

The issue has been identified and a fix is being implemented.Further updates will be shared as they become available

Posted Apr 18, 2018 - 08:00 PDT

Investigating

Qualys Cloud Platform Operations is currently investigating an issue which is causing some of the External VM/PC/WAS Scans are launching with a delay.Scans are staying in "Queued" state.Further updates will be shared as they become available

Posted Apr 17, 2018 - 22:28 PDT