US Platform 1: Service Unavailable
Incident Report for Qualys, Inc.
This incident has been resolved.
Posted 6 months ago. Nov 12, 2018 - 06:13 PST
It has been identified as database connectivity issue due to which users were unable to log in. Qualys Cloud Operations has resolved the connectivity issue and are currently monitoring the status.
Posted 6 months ago. Nov 12, 2018 - 03:19 PST
Qualys Cloud Operations is investigating an incident that is causing the Qualys Cloud Platform to return Service Unavailable across all UI applications. Updates will be provided as they become available.
Posted 6 months ago. Nov 12, 2018 - 02:50 PST
This incident affected: US Platform 1 (Cloud Agent (CA), AssetView (AV), Vulnerability Management (VM), Threat Protection (TP), Security Configuration Assessment (SCA), Continuous Monitoring (CM), Indication of Compromise (IOC), Policy Compliance (PC), PCI Compliance (PCI), File Integrity Monitoring (FIM), Security Assessment Questionnaire (SAQ), Web Application Scanning (WAS), Web Application Firewall (WAF), Malware Detection (MD), CloudView (CV), Container Security (CS), Asset Inventory ( AI)) and US Platform 3 (CertView (CERT)).