US_Platform 1: Multiple modules are unable to launch scans

Incident Report for Qualys, Inc.

Resolved

This incident has been resolved.

Posted Oct 04, 2017 - 12:26 PDT

Update

WAS and MD scan issue has been fixed successfully. Team continues working towards resolving the scans pertaining to VM and PC.

Posted Oct 04, 2017 - 10:14 PDT

Identified

Team has identified the issue is with scans pertaining to VM, PC, WAS, MD and is working towards resolution

Posted Oct 04, 2017 - 07:23 PDT

Investigating

Multiple modules are unable to launch scans. Qualys team is investigating the issue

Posted Oct 04, 2017 - 04:18 PDT

This incident affected: US Platform 1 (Malware Detection (MD), Policy Compliance (PC), Vulnerability Management (VM), Web Application Scanning (WAS)).