US Platform 1: Incorrect status update of VM/PC Scans.
Incident Report for Qualys, Inc.
Resolved
This incident has been resolved.
Posted 12 days ago. Nov 27, 2018 - 21:16 PST
Update
The Qualys Cloud Platform Operations has identified a fix and implemented it on the platform. We currently see the backlog in decreasing trend. An update would be available as and when the backlog is at optimal levels.
Posted 13 days ago. Nov 27, 2018 - 05:39 PST
Identified
Qualys Cloud Platform Operations has identified the issue and a fix has been implemented. Further updates will be provided as they become available.
Posted 13 days ago. Nov 26, 2018 - 20:26 PST
Investigating
Qualys Cloud Platform Operations is currently investigating an issue causing VM/PC Scans to remain in Queued status, when they are actually Running OR Finished.Further updates will be shared as they become available.
Posted 14 days ago. Nov 26, 2018 - 07:20 PST
This incident affected: US Platform 1 (Vulnerability Management (VM), Policy Compliance (PC)).