US Platform 1: Incorrect status update of VM/PC Scans.

Incident Report for Qualys, Inc.

Resolved

This incident has been resolved.

Posted Nov 27, 2018 - 21:16 PST

Update

The Qualys Cloud Platform Operations has identified a fix and implemented it on the platform. We currently see the backlog in decreasing trend. An update would be available as and when the backlog is at optimal levels.

Posted Nov 27, 2018 - 05:39 PST

Identified

Qualys Cloud Platform Operations has identified the issue and a fix has been implemented. Further updates will be provided as they become available.

Posted Nov 26, 2018 - 20:26 PST

Investigating

Qualys Cloud Platform Operations is currently investigating an issue causing VM/PC Scans to remain in Queued status, when they are actually Running OR Finished.Further updates will be shared as they become available.

Posted Nov 26, 2018 - 07:20 PST

This incident affected: US Platform 1 (Policy Compliance (PC), Vulnerability Management (VM)).