Qualys, Inc. Status - SSL Labs - SSL Labs API Intermittent Failures (IM-5117)

SSL Labs - SSL Labs API Intermittent Failures (IM-5117)

Incident Report for Qualys, Inc.

Resolved

This incident has been resolved.

Posted Jan 20, 2021 - 10:39 PST

Monitoring

Qualys Cloud Platform Operations has implemented a fix for the issue causing SSL Labs API to intermittently fail with error HTTP 529 and we are monitoring the results. Further updates will be shared as they become available.
Ticket Reference for this Incident: IM-5117.

Posted Jan 20, 2021 - 05:12 PST

Update

Qualys Cloud Platform Operations has identified the issue causing SSL Labs API to intermittently fail with error HTTP 529 and a fix is being implemented.
Further updates will be shared as they become available.
Ticket Reference for this Incident: IM-5117

Posted Jan 20, 2021 - 03:16 PST

Identified

Posted Jan 19, 2021 - 21:58 PST

Investigating

Qualys Cloud Platform Operations is currently investigating an issue that is causing SSL Labs API to intermittently fail with error HTTP 529.
Further updates will be shared as they become available.
Ticket Reference for this Incident: IM-5117

Posted Jan 19, 2021 - 21:25 PST

This incident affected: Free Services (SSL Labs).