US Platform 2: Some of the VM/PC Scans are displaying incorrect status in the UI.

Incident Report for Qualys, Inc.

Resolved

This incident has been resolved.

Posted Jun 06, 2018 - 18:06 PDT

Identified

Qualys Cloud Platform Operations has identified the issue and a fix has been implemented. Further updates will be provided as they become available.

Posted Jun 05, 2018 - 22:43 PDT

Investigating

Some of the VM/PC scans are being shown in "Queued" state, when they are actually running/finished. There is a delay to show the actual status of the scan in the UI. Qualys Team is investigating the issue. Further updates will be shared as soon as they become available.

Posted Jun 05, 2018 - 08:47 PDT

This incident affected: US Platform 2 (Policy Compliance (PC), Vulnerability Management (VM)).