EU Platform 2: UI Slowness (IM-4244)

Incident Report for Qualys, Inc.

Resolved

This incident has been resolved.

Posted Aug 05, 2020 - 11:43 PDT

Monitoring

Qualys Cloud Platform Operations has taken mitigating actions and are monitoring the performance. Further updates will be shared as they become available

Posted Aug 05, 2020 - 08:12 PDT

Identified

Qualys Cloud Platform Operations is continuing to work on implementing a fix for the issue causing UI slowness with multiple operations on EU Platform 2. Further updates will be shared as they become available.

Posted Aug 05, 2020 - 03:45 PDT

Investigating

Qualys Cloud Platform Operations is currently investigating an issue causing UI/API slowness with various operations in various Qualys Cloud Applications on EU Platform 2. Further updates will be shared as they become available.

Posted Aug 05, 2020 - 02:22 PDT

This incident affected: EU Platform 2 (Global AssetView (GAV) /CyberSecurity Asset Management (CSAM), AssetView (AV), CertView (CERT), Cloud Agent (CA), Total Cloud, Container Security (CS), Continuous Monitoring (CM), File Integrity Monitoring (FIM), Indication of Compromise (IOC), Malware Detection (MD), Out-of-Band Configuration Assessment (OCA), Network Passive Sensor (PS), Patch Management (PM), PCI Compliance (PCI), Policy Compliance (PC), Qualys Gateway Service (QGS), Security Assessment Questionnaire (SAQ), Security Configuration Assessment (SCA), VMDR Mobile, Threat Protection (TP), Vulnerability Management (VM), Web Application Firewall (WAF), Web Application Scanning (WAS)).