Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Feb 11, 2016 - 12:00 PST
Scheduled
Qualys regularly upgrades the Qualys Cloud Platforms for capacity expansion and maintenance purposes. We are implementing an upgrade that will allow Qualys to apply database and network enhancements to EU Platform 1. This upgrade will happen on 11 February 2016 and requires a 12-hour downtime starting at 20:00 UTC and ending at 08:00 UTC the next day.
The administrative UI and API of the Qualys services on EU Platform 1 will be unavailable during this maintenance window. This includes:
- Qualys Continuous Monitoring (CM)
- Qualys Vulnerability Management (VM)
- Qualys Cloud Agent (CA)
- Qualys Policy Compliance (PC)
- Qualys Web Application Scanning (WAS)
- Qualys Web Application Firewall (WAF)
- Qualys Malware Detection (MD)
- Qualys AssetView (AV)
- Qualys Asset Management (AM) incl. Dynamic Asset Tagging
- Qualys SECURE Seal (SEAL)
The following services will not be impacted by this maintenance window:
- Scanning services. Any scans already in progress will continue, and results will automatically be uploaded and processed after the Platform maintenance is complete. Any scans scheduled to begin during the maintenance window will start immediately following the conclusion of maintenance. Customers should ensure that the revised start time of these scans does not interfere with their normal network operations.
- Web Application Firewall sensors.
- SECURE Seal logo and verification.
We appreciate your patience and if you have any further questions regarding this upgrade, please feel free to contact Qualys Technical Support at support@qualys.com or via the phone numbers listed at qualys.com/support.
We thank you for your continued support and look forward to your feedback.
Posted Jan 11, 2016 - 18:14 PST
This scheduled maintenance affected: EU Platform 1 (AssetView (AV), Cloud Agent (CA), Continuous Monitoring (CM), Malware Detection (MD), PCI Compliance (PCI), Policy Compliance (PC), Vulnerability Management (VM), Web Application Firewall (WAF), Web Application Scanning (WAS)).