Qualys Cloud Platform Operations has taken further measures to improve platform resourcing in relation to External VM/PC/WAS/PCI Scans. Monitoring is currently in place to ensure resolution, and updates will be shared as they become available.
Posted Feb 17, 2019 - 21:12 PST
Identified
Qualys Cloud Platform Operations is continuing to take corrective measures to further improve the performance of External scans. Some of the External VM/PC/WAS/PCI Scans would stay in "Queued" state and would get launch with a delay. Further updates will be shared as they become available.
Posted Feb 16, 2019 - 19:49 PST
Investigating
Qualys Cloud Platform Operations is currently investigating an issue which is causing some of the External VM/PC/WAS/PCI Scans to launch with a delay. Scans are staying in "Queued" state. This would also result in some of the External Map scans to end up with "Interrupted" status.Further updates will be shared as they become available.
Posted Feb 16, 2019 - 10:02 PST
This incident affected: US Platform 1 (PCI Compliance (PCI), Policy Compliance (PC), Vulnerability Management (VM), Web Application Scanning (WAS)).