US Platform 1: Performance degradation in Patch Management Module (IM-5158)

Incident Report for Qualys, Inc.

Resolved

This incident has been resolved.

Posted Jan 20, 2021 - 09:09 PST

Investigating

Qualys Cloud Platform Operations is currently investigating an issue on US Platform 1 that is causing performance degradation in the Patch Management module. Patch scan and patch Job results may get updated on UI with a delay. Changes made in the Configuration tab may fail, and tag changes may not be visible in the UI. Further updates will be shared as they become available.

Ticket Reference for this Incident: IM-5158

Posted Jan 20, 2021 - 02:23 PST

This incident affected: US Platform 1 (Patch Management (PM)).