US Platform 2: UI/API Slowness (IM-3581)
Incident Report for Qualys, Inc.
Resolved
This incident has been resolved.
Posted Apr 07, 2020 - 18:43 PDT
Update
Qualys Cloud Platform Operations has taken mitigating actions and performance has improved for the short term. A long term fix is being worked on to address this issue. Further updates will be shared as they become available
Posted Apr 07, 2020 - 17:12 PDT
Monitoring
Qualys Cloud Platform Operations has taken mitigating actions and performance has improved for the short term. A long term fix is being worked on to address this issue. Further updates will be shared as they become available.
Posted Apr 07, 2020 - 06:18 PDT
Update
Qualys Cloud Platform Operations is continuing to work on implementing a fix for the issue causing UI/API slowness with multiple operations on US Platform 2. Further updates will be shared as they become available.
Posted Apr 07, 2020 - 04:44 PDT
Identified
Qualys Cloud Platform Operations has identified the issue causing UI/API slowness with multiple operations on US Platform 2 and a fix is being implemented. Further updates will be shared as they become available.
Posted Apr 06, 2020 - 22:09 PDT
Update
We are continuing to investigate this issue.
Posted Apr 06, 2020 - 18:35 PDT
Investigating
Qualys Cloud Platform Operations is currently investigating an issue causing UI/API slowness with various operations in various Qualys Cloud Applications on US Platform 2. Further updates will be shared as they become available.

Ticket reference for this incident: IM-3581.
Posted Apr 06, 2020 - 12:20 PDT
This incident affected: US Platform 2 (Policy Compliance (PC), Security Configuration Assessment (SCA), Vulnerability Management (VM)).